Hi LJ, I got that information from this blog http://jobinwilson.blogspot.com/2009/03/service-call-feature-in-remedy-75.html
In which there is a statement - Imagine, on your “Window Loaded” there are some 10 odd activelinks which do some setfield action in which the data source is some other forms. The server roundtrips for each of these setfield actions can result in some delay over a big WAN. You can use a service call to optimize this situation. Get all your values in one single “Service Call”. I was trying to implement same. Can you give me one reason why should I use service action? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
