Hi Suresh,

It could be related to server-name and server-connect-name parameters. Are
they configured properly? Server-Name should be LB or Server group alias
name and Server-Connect-Name should be individual server name with FQDN.

HTH,

Mayuresh


On Wed, Jun 4, 2014 at 10:29 PM, ersureshbe <[email protected]> wrote:

> Hi Team,
>
> Greetings. Recently, we are facing below issue from arerror.log. When we
> get
> this error, we need to restart the ARS then finally working fine. It's
> frequently occuring ànd creating more business impact.
>
> We are Remedy server group. Version : 8.1.
>
> Tue Jun 03 07:10:12 2014  ServerGroup : Cannot establish a network
> connection to the AR System Plug-In server (ARERR 8760)
> Tue Jun 03 07:10:12 2014     AnalyzeBulletinBoardData()
>
> Kindly advise to fix this issue.
>
> Regards,
>
> Suresh Loganathan
>
>
>
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> Nabble.com.
>
>
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