Pietro, Are you using entitlements? When using entitlements, users will only see the categories for services to which they have visibility to. If they have no visibility to any services within a category, that category will be hidden from the user.
Sent from my iPhone > On Jun 23, 2014, at 5:35 PM, "[email protected]" <[email protected]> > wrote: > > Is it possible to display some service categories from the Service Request > console? (BMC Service Request Management 7.6) > the display of the service categories should depend on the type of user > logged. > At the moment all users view all service categories that we have defined. > > can you help me? > > thanks in advance. > Pietro > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
