Hi, that is the question, the user can display all categories, but.....i would like to display only a set of categories (I will decide) !
How can i to decide to associate the categories at some user ? >----Messaggio originale---- >Da: [email protected] >Data: 23-giu-2014 23.43 >A: <[email protected]> >Ogg: Re: Display part of Service Categories. > >Pietro, >Are you using entitlements? When using entitlements, users will only see the categories for services to which they have visibility to. If they have no visibility to any services within a category, that category will be hidden from the user. > >Sent from my iPhone > >> On Jun 23, 2014, at 5:35 PM, "[email protected]" <team.remedy@LIBERO. IT> wrote: >> >> Is it possible to display some service categories from the Service Request >> console? (BMC Service Request Management 7.6) >> the display of the service categories should depend on the type of user >> logged. >> At the moment all users view all service categories that we have defined. >> >> can you help me? >> >> thanks in advance. >> Pietro >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >"Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
