All, I have upgraded our Test environment from Remedy 7.6.04 SP4 to Remedy 8.1.01. The components upgraded were ARS, Atrium Core, ITSM and SLM. The ITSM upgrade completed with warnings. There were 1221 invalid database objects had to be cleaned up post-upgrade. We are using Oracle 11.2.04 for our database. I have gone through the restore/upgrade process twice, the second time using an ARS hotfix intended to resolve the invalid object issue. In both instances, after applying SLM, we were no longer able to see the landing console, or open new or existing incidents or changes. The screens are blank. Midtier is version 8.1.01 SP1. Nothing obvious in the midtier, tomcat or fiddler logs. Has anyone seen this issue?
Chris Wilson _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
