or was it 8.1.01.001.0001
or 8.1.01.001.0001.00001

 LOL !!!   too early for friday humor...


On Thu, Jul 10, 2014 at 3:03 PM, patrick zandi <remedy...@gmail.com> wrote:

> got two tricks I learned recently to try... apparently coding and the Q&A
> might not be the same these days...
> #1
> ar.conf
> modify the db server name to the following    HOSTNAME,PORT     (Yes that
> is COMMA PORT) because of the underlying JAVA doing the connection.
>
> (Don't ask how I did that)
>
> #2  SLM issues in the oracle RAC // the actual configurations Remedy built
> need to be modified cause the use the Rhyme  Value:value:value and the
> oracle rac is looking for
> value:value\value   (Yes it is  Value Colon value Slash value )
>
> Weird issues..  I found in 8.1.01 Windows based ARS / ITSM
>
>
>
> On Thu, Jul 10, 2014 at 1:14 PM, Joe D'Souza <jdso...@shyle.net> wrote:
>
>> **
>>
>> @William,
>>
>> I usually (and I did this time too) edit my tnsnames.ora file by hand
>> instead of using the Net Manager or whatever that utility is. So we can
>> rule out the strange invisible character theory I think.
>>
>>
>>
>> @Patrick,
>>
>> I can ping the IP as well as tnsping the server with no problems. I’m not
>> using the hostname but the IP instead, so an entry in the host files is not
>> needed. I’m having our DBA look into this issue as well and they have not
>> yet spotted anything out of the ordinary. Not yet anyways.
>>
>>
>>
>> @Fredrick,
>>
>> The only difference between others who can connect using the oracle user
>> and password (its not a domain or NT account), is that they use corporate
>> hardware so logon to the domain – I use my personal laptop, so I VPN into
>> their network. I’ve been told that should not make a difference because
>> they do not use any special restrictions that restrict access to only
>> corporate users.
>>
>>
>>
>> As an alternate, I will try to use the Squirrel client that I have never
>> used before in the hope I could at least get that working. I have noticed
>> others using it here and it has a Toad like interface. I’m going to try my
>> luck with that and if that works I’ll scratch off my oracle client and
>> rebuild it just in case something has jinxed my SQL*Plus client. Having
>> used SQL*Plus only in the past, I am more comfortable with it but with this
>> problem I’m willing to go with whatever that works. I’ll let you’ll know if
>> Squirrel solves the connection problems..
>>
>>
>>
>> Joe
>>
>>
>>  ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *William Rentfrow
>> *Sent:* Wednesday, July 09, 2014 4:58 PM
>>
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Slightly OT: Connecting SQL*Plus client to an Oracle
>> Database..
>>
>>
>>
>> I've seen two different times where the tnsnames.ora file had some type
>> of invisible control character in it and the file would not work.
>>
>>
>>
>> We'd re-type it and try again and it worked - even though the files would
>> be identical to visual inspection and were checked by multiple people.
>>
>>
>>
>> If you're on Unix you might want to run dos2unix on the file.
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
>> *Sent:* Wednesday, July 09, 2014 3:51 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Slightly OT: Connecting SQL*Plus client to an Oracle
>> Database..
>>
>>
>>
>> **
>>
>> Ok … Since you can connect to other databases listed in the TNSNAMES.ORA
>> file that should rule that out
>>
>>
>>
>> Since you have SQLNET.AUTHENTICATION_SERVICES= (NTS) I wonder if there
>> is a permissions issue with the user and password you were given.
>>
>>
>>
>> NTS uses Windows native authentication to allow access to a database.  If
>> you are specifying a user and password yourself I usually prefer to set
>> this to NONE or comment out that line in the sqlnet.ora file.
>>
>>
>>
>> Fred
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza
>> *Sent:* Wednesday, July 09, 2014 3:25 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Slightly OT: Connecting SQL*Plus client to an Oracle
>> Database..
>>
>>
>>
>> **
>>
>> I can connect to other databases whose connection strings are defined in
>> that tnsnames.ora file. So that rules out the client not being able to find
>> the tnsnames.ora file or any permission related issue to that file.
>>
>>
>>
>> I haven’t made any changes to the sqlnet.ora file. The only two non
>> commented lines in it are:
>>
>>
>>
>> SQLNET.AUTHENTICATION_SERVICES= (NTS)
>>
>>
>>
>> NAMES.DIRECTORY_PATH= (TNSNAMES, EZCONNECT)
>>
>>
>>
>> Cheers
>>
>>
>>
>>
>>
>>
>>  ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Grooms,
>> Frederick W
>> *Sent:* Wednesday, July 09, 2014 12:20 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Slightly OT: Connecting SQL*Plus client to an Oracle
>> Database..
>>
>>
>>
>> I can think of 2 possible reasons off the top of my head.
>>
>>
>>
>> One reason is that SQLPLUS could not find the TNSNAMES.ORA file.   Do you
>> have an environment variable of TNS_ADMIN?
>>
>> In my systems I have that environment variable pointing to the folder
>> where the tnsnames.ora file is located.  SQLPLUS (and the Oracle client in
>> general) use this environment variable to find the tnsnames.ora
>> configuration file.
>>
>>
>>
>> Another possible reason could be a default domain setting.
>>
>> In your Oracle Client configuration do you have an SQLNET.ORA
>> configuration file that defines?
>>
>> names.default_domain = world
>>
>>
>>
>> In those cases the TNSNAMES entry wanted to be:
>>
>> CONNENTRY.WORLD =
>>
>>   (DESCRIPTION =
>>
>>     (ADDRESS = (PROTOCOL = TCP)(HOST = 111.111.11.111)(PORT = 1521))
>>
>>     (CONNECT_DATA =
>>
>>       (SERVER = DEDICATED)
>>
>>       (SERVICE_NAME = connentry)
>>
>>     )
>>
>>   )
>>
>>
>>
>> And then my login using SQLPLUS would be
>>
>> sqlplus user@CONNENTRY.WORLD
>>
>>
>>
>> Fred
>>
>>
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Joe
>> D'Souza
>> *Sent:* Wednesday, July 09, 2014 10:44 AM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Slightly OT: Connecting SQL*Plus client to an Oracle
>> Database..
>>
>>
>>
>> **
>>
>> We have our Remedy database on Oracle 11.2.0.3.0 - 64bit Production
>> server.
>>
>>
>>
>> I am using SQL*Plus Release 10.2.0.1.0 client to connect to it but am
>> unable to connect with a connection error that reads as:
>>
>>
>>
>> ORA-12154: TNS:could not resolve the connect identifier specified
>>
>>
>>
>> I have checked my tnsnames.ora file for any possible errors in the
>> connection string and can’t seem to find one. This is the contents of the
>> entry (I  have replaced the actual IP and the service name and what not
>> with fictitious names for security reasons – the port is 1521 which is the
>> default port.)
>>
>>
>>
>> ## Remedy ITSM db - Devl - Used IP instead of hostname
>>
>> CONNENTRY =
>>
>>   (DESCRIPTION =
>>
>>     (ADDRESS = (PROTOCOL = TCP)(HOST = 111.111.11.111)(PORT = 1521))
>>
>>     (CONNECT_DATA =
>>
>>       (SERVER = DEDICATED)
>>
>>       (SERVICE_NAME = connentry)
>>
>>     )
>>
>>   )
>>
>>
>>
>> While connecting I use the username & password as given to me and
>> connentry as the host string.
>>
>>
>>
>> What could possibly be the causes of ORA-12154 that I ought to check for?
>> I suspect something wrong with my connection string in my tnsnames.ora file
>> but can’t figure what it is. I checked with the DBA’s for the exact IP,
>> port, service name and they say it all checks out.
>>
>>
>>
>> I was also suspecting that perhaps Oracle client 10.2.0.1.0 may not be
>> compatible with Oracle Database version 11.2.0.3.0, but I do not think that
>> could be the problem as Oracle clients are usually compatible with at least
>> 1 version forward or backward.
>>
>>
>>
>>
>>
>> Any insights as to what I and my DBA’s may be missing may help..
>>
>>
>>
>> Thanks..
>>
>>
>>
>> Joe
>>
>>
>>
>>
>>
>>
>>
>>
>>  ------------------------------
>>
>> No virus found in this message.
>> Checked by AVG - www.avg.com
>> Version: 2014.0.4716 / Virus Database: 3986/7812 - Release Date: 07/07/14
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
>> "Where the Answers Are" and have been for 20 years_
>
>
>
>
> --
> Patrick Zandi
>



-- 
Patrick Zandi

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