Hey all you ex-Remedy employees out there...  You're invited... and Larry is 
paying.

https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5900685101196390402&gid=132120&goback=#commentID_null


Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence for ITSM
Direct - 678-438-7244 | http://www.northcraftanalytics.com
Main - (678) 664-ITSM

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-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION 
OPERATIONS
Sent: Monday, August 04, 2014 1:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 SP2 to 7.6.04 SP5 Report Weirdness

I think it might have to do with the Report Definitions form.

I'm going to check that out.

I don't think it's display only, but I'll check.

I'll keep everyone posted.

Thanks!

Lisa

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Monday, August 04, 2014 1:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 SP2 to 7.6.04 SP5 Report Weirdness

** 

Check the entry mode for that attachment field in your attachment pool..
Has it somehow been created as a Display Only attachment?

 

Joe

 

________________________________

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION 
OPERATIONS
Sent: Monday, August 04, 2014 12:43 PM
To: arslist@ARSLIST.ORG
Subject: 7.6.04 SP2 to 7.6.04 SP5 Report Weirdness

 

We just set up a brand new 7.6.04 SP5 system and are migrating over our reports.

 

The records moved over, but all of the Web Report attachments did not.

 

I tried manually exporting the attachment from our 7.6.04 SP2 system and adding 
the attachment to the new system and when I save, the attachment field just 
blanks out. 

 

We've tried migrator, user tool, midtier, etc....

 

Has anyone experienced this before?

 

It looks like on the Web Reports.  AR Report attachments came over just fine.

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

lisa.ke...@devtechnology.com

 

 

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