Thanks for all your responses.

 

@ Joel

Thought of the alias thingy. The problem however is not whether or not that
would work. Sure it would work. BUT, if you want to develop a nightly job to
update foundation data, based on information from another system, and if
previous data has had been fed using other processes (partially automated
and partially hand fed), auto generating foundation data, would be a
challenge without potentially duplicating some entries in the master
SIT:Site table. As far as the nightly job is concerned, it will not find a
site name with the string that we develop to name that site, if a previous
site name already exists for that site with a slightly different name.

 

@ Leanard, Michell, Thad and others who suggested the use of
"DLD:SYS:DataWizAudit_Forms" for getting a list of forms..

Thank you for suggesting DLD:SYS:DataWizAudit_Forms as a 'good candidate' to
start with. While I could surely shorten my task of scripting my own script
using names found here, is it a complete list? Or are there potential
exceptions as someone pointed out? I'm afraid if there are exceptions, I may
not gain much by starting out with that list as I might still need to comb
the system to find the remainder of the fields in some other forms. At best
it may be useful to get a list of Field ID's used to represent that field
and then comb the system to find other forms that contain that exact same
Field ID and then verify if that field stores the Site Name.

 

Would there be any fields that may have the Site Name value set within the
field contents (just like Login Name is found in Diary Fields as user
stamps)? I cannot think of an example for this case but feel uncomfortable
to completely ignore it.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Lucero, Michelle
Sent: Tuesday, August 05, 2014 3:16 AM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

Hey, Leonard -(blast from the past from CW ) :-)

 

You are right, "DLD:SYS:DataWizAudit_Forms"  is a good starting point.

 

FYI:  Because, we had to update tens of thousands of unique sites AND since
the Data Wizard is restricted to updating the Site Name and NOT the Site
Group and Region; we couldn't use the Data Wizard either.  Like others, had
to build our own solution.

 

The fact that one can only update one site name, Support Group, login,
Categorization at a time is one reason for the Ideas being submitted on BMC
Communities for the Data Wizard.

--------------------------------------------------------

 

@Joe, I created two SQL scripts to assist me with the initial research.

 

1.  Finds all references to foundation fields including Site, Categories,
Support Group, etc.  The results list contains the form name, schema Id,
fieldname, fielded, data type, etc., of custom and ITSM forms and fields.

2.  Unions the list of Region /Site Group / Site combinations found in
active records of multiple application and configuration forms that are
either custom or base.  This will be your target data to update.

 

The workflow to update is all Direct SQL.

Warning - this update can still take hours depending on the amount of data
you'll have to change.

 

Sorry for rambling, but hope it helps.

 

Michelle

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Neely, Leonard
Sent: Monday, August 04, 2014 10:35 PM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

** 

In 8.1 (probably earlier versions as well), you can take a look at data in
the "DLD:SYS:DataWizAudit_Forms" form, which should give you a pretty good
list of candidate forms to be updated. That may be a good starting point.

 

HTH

 

Leonard Neely

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Thad Esser
Sent: Monday, August 04, 2014 5:15 PM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

** 

Joe,

 

The data wizard does use SQL to make all of it's updates (at least in 7.0.3,
I haven't had to dig that deep in 8.1 yet).  Take a look at the
"DLD:SYS:DataWizardFormFields" form (and the other DLD:SYS.. forms).  That
should get you a good ways toward your goal.  Sample screenshot:

Inline image 1

 

And one other thing that drive me bat-shtir-crazy... On the asset forms, the
field labeled "Site", has a database name of "Building" (the field ID is
260000001, which is site name everywhere else).  The kicker is that the
field labeled "Site Group" has a database name of "Site" (and a field id
that match Site Group every where else).  Read that again, this time more
carefully.  :-)   Now, that is only true for the AST forms - on the
underlying CMDB forms, the label matches the database name.

 

I hope that helps,

Thad

 

On Mon, Aug 4, 2014 at 3:55 PM, Joe D'Souza <[email protected]> wrote:

** 

Yeah I was hoping for a lazy way to find a list too. Looks like I may have
to use some fuzzy logic to identify fields containing Site Names. It doesn't
help when the developers might have used different label and database names
to store Site Names in different places across all the ITSM apps.. Else it
still would have been a relatively easy task to write up a quick SQL script
to change it.

 

Joe

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Westbrock
Sent: Monday, August 04, 2014 5:57 PM


To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

Silly me, I figured the Data Wizard would identify all the forms that would
need to be changed, I didn't account for the fact that it might only have
core forms and not extras like WO, SRM etc. I figured at least it might be a
good starting point (and it was top of mind since I was using it for
something else myself today).

 

-Rick

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Lucero, Michelle
Sent: Monday, August 04, 2014 2:55 PM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

** 

Hi, Joe:

 

The Data Wizard is great, but just remember that it doesn't cover
everything.  Work Orders is one form that comes to mind.  Obviously, custom
forms that may have site fields are not covered.  

 

But, there are instructions on adding new forms that the Data Wizard will
update.  You'll also have to add your own workflow.

 

BEWARE:  Only the Site Name is updated using the Data Wizard.  One cannot
update Region or Site Group.

 

See Ideas on the Data Wizard in BMC Community requesting enhancements to
some of the limitations.

 

Ability to rename <https://communities.bmc.com/ideas/2663>  Region and Site
Group

 

Multiple Support <https://communities.bmc.com/ideas/2872>  Group Rename
Capability

 

Ability to rename <https://communities.bmc.com/ideas/3133>  Organization and
Department

 

Data Wizard to <https://communities.bmc.com/ideas/3042>  include currently
excluded elements

 

Data Wizard  <https://communities.bmc.com/ideas/6423> - Improved Reporting

 

Hope that helps

Michelle

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Monday, August 04, 2014 3:15 PM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

** 

I didn't think of the Data Wizard. Let me give that a shot if I really need
to do what I think I may have to.

 

Thanks for your response..

 

Joe

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Westbrock
Sent: Monday, August 04, 2014 4:03 PM
To: [email protected]
Subject: Re: Impact of renaming Sites in ITSM 7.6.04..

 

Joe-

 

Could you run the Data Wizard for Site Name to get a count of records? I
think that should give you a good list of the forms affected.

 

 

-Rick

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Monday, August 04, 2014 10:30 AM
To: [email protected]
Subject: Impact of renaming Sites in ITSM 7.6.04..

 

** 

Has anyone gone through the exercise of renaming Sites for whatever reasons?
I would like a comprehensive list of forms (both foundation and other
ITSM/CMDB application data) it has an impact on?

 

I may not have to actually do it, but I see it as a possible solution to an
automatic feed of new SIT:Site data that we have a requirement for to
reconcile older Site Names to new ones that may be created now or in the
future so a duplicate won't occur.

 

Joe

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