Thanks LJ. I had a brain fart (I was modifying the "Last Name" field
instead of the "Customer" field).  Works like a charm when you update
the 'auto-complete after keystrokes' on the right field!


On Thu, Aug 14, 2014 at 10:24 AM, LJ LongWing <[email protected]> wrote:

> **
> Reese,
> I believe that is configured in the 'type ahead' setting for the field in
> question..the default if I'm not mistaken is 3, but you can certainly
> change it.
>
>
> On Thu, Aug 14, 2014 at 9:16 AM, Lyndsay Reese <[email protected]>
> wrote:
>
>> **
>> Hello listers,
>> We have our customer search set to match based on last name, which OOB
>> requires you to enter at least 3 characters before the hover with the
>> matching results will appear. However, we have MANY customers who have
>> valid last names of exactly 2 characters. While I know that users can hit
>> ENTER in the customer field and do a search that way, our users would like
>> to be able to just type in the 2-letter last name and have it appear in the
>> hover, without that added step. This would save them a lot of time and
>> frustration. Is there a setting someplace where we can change this?
>>
>> Thank you,
>> Lyndsay
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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