Thanks LJ. I had a brain fart (I was modifying the "Last Name" field instead of the "Customer" field). Works like a charm when you update the 'auto-complete after keystrokes' on the right field!
On Thu, Aug 14, 2014 at 10:24 AM, LJ LongWing <[email protected]> wrote: > ** > Reese, > I believe that is configured in the 'type ahead' setting for the field in > question..the default if I'm not mistaken is 3, but you can certainly > change it. > > > On Thu, Aug 14, 2014 at 9:16 AM, Lyndsay Reese <[email protected]> > wrote: > >> ** >> Hello listers, >> We have our customer search set to match based on last name, which OOB >> requires you to enter at least 3 characters before the hover with the >> matching results will appear. However, we have MANY customers who have >> valid last names of exactly 2 characters. While I know that users can hit >> ENTER in the customer field and do a search that way, our users would like >> to be able to just type in the 2-letter last name and have it appear in the >> hover, without that added step. This would save them a lot of time and >> frustration. Is there a setting someplace where we can change this? >> >> Thank you, >> Lyndsay >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

