The main customer I work with is similar. Remedy for their IT Organization is "Remedy IT" and it is an application. The application is composed of software (BMC Remedy, web servers, Oracle, etc), hardware, load balancers (sort of software and hardware combined), and a few other things.
So when they talk about Remedy IT they are talking about a large group of components defined as an Application. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Patrick Swint Sent: Friday, August 15, 2014 2:26 PM To: [email protected] Subject: Re: CMDB Question - Application vs Software We are using Application to call out software that is used in our business processes and services and Software for system components of that application. For example, you might have an SAP application that contains web (Apache Webserver), business logic (J2EE, ABAP), and database (Oracle) software components. From an architectural standpoint, there is also delineation in the CDM between the BMC_Application class and the BMC_Software class. They are in different superclasses so they inherit different attributes. You may have some attributes that are important to track in your software data that aren't in your application data. I think the Software class is more granular than the Application class. Patrick Swint | Tractor Supply Company CMDB Analyst -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sanford, Claire Sent: Friday, August 15, 2014 1:46 PM To: [email protected] Subject: CMDB Question - Application vs Software For those of you who are experts at setting up the CMDB I have a question. How do you differentiate between Application and Software. If you do, why? Also can you provide a few examples of what you consider an Application and what you consider Software. If you don't differentiate, why? I need some solid definitions from the practical CMDB world. Google is just not cutting it. Thank You! Claire Sanford _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4716 / Virus Database: 3986/7998 - Release Date: 08/07/14 Internal Virus Database is out of date. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
