We had the same issue with ARS 7.5. Are Business & Holiday hours setup for the Company? Try disabling the out of the box Business hour records.
Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dale Jones Sent: Monday, August 18, 2014 11:11 AM To: [email protected] Subject: Business Time Segment Code (Active Links, Filters, Escalations and Form) get modified every night ** Has anyone ever seen the Business Time Segment Code (Active Links, Filters, Escalations and Form) get modified every night by "Remedy Application Service"? Looks like someone is installing it at 3AM every morning. I am looking into this for a customer on 7.5.00 Patch 008 Hotfix 20140205. Take Care Dale Jones DCS Raleigh, NC 919-523-6034 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
