Check the logical server defined server in the distributed logical mapping
form. Since u have restored the Prod DB on the Dev DB that must be still
referring to the prod Corp ITSM server

Regards,
Chetan Shinde


On Fri, Aug 22, 2014 at 2:46 PM, onkar shinde <onkarbshi...@gmail.com>
wrote:

> **
> Thanks Chetan, for your prompt reply.
> We already had restarts of AR server yesterday.
> Still will give one more shot.
>
> Any other better idea ?
>
> Thanks
> Onkar
>
>
> On Fri, Aug 22, 2014 at 2:32 PM, Chetan Shinde <chetanshi...@gmail.com>
> wrote:
>
>> **
>> If they are stuck in Pending form, try restarting the AR Server service.
>>
>>
>> Regards,
>> Chetan Shinde
>>
>>
>> On Fri, Aug 22, 2014 at 2:13 PM, onkar shinde <onkarbshi...@gmail.com>
>> wrote:
>>
>>> **
>>> Hello All,
>>>
>>> We have refreshed ARSystem Dev env. with Prod. DB backup.
>>>
>>> After pointing to the appropriate Dev Destination Servers in Logical
>>> mapping, we have got lot of records in DSO Distributed Pending form.
>>> (approx. 60K)
>>>
>>>
>>> The User records created on Source server are still stuck in Pending
>>> Form and not transfer on Target server yet since last 4-5 days.
>>>
>>> The Transfer Definition on User form is
>>>  When To Update: Immediately Transfer,
>>> Transfer Mode: Independent Copy,
>>> Duplicate Request ID Action: Overwrite,
>>> Enforce Pattern Matching: Yes
>>> Require Required Fields: Yes, and Match by Request ID.
>>> Retries: Forever.
>>>
>>> We have 7 distributed Pools defined, and User DSO Mapping belongs to
>>> Pool 4 which has polling interval of 15 mins.
>>>
>>> The records are stuck and not moving on to the target,
>>>
>>> Kindly suggest as this is blocking us in doing further actions.
>>>
>>> Thanks in advance.
>>>
>>>
>>> --
>>> Regards,
>>> Onkar Shinde
>>> Senior Software Engineer
>>> Vyom Labs Pvt. Ltd.
>>> BSM Solutions & Services || ITIL Consulting & Training
>>>
>>> Telephone: +91-20-6632-1000
>>> Mobile: +91-7709008719
>>> Email: onkar.shi...@vyomlabs.com
>>> Web: www.vyomlabs.com
>>>
>>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
>
>
> --
> Regards,
> Onkar Shinde
> Senior Software Engineer
> Vyom Labs Pvt. Ltd.
> BSM Solutions & Services || ITIL Consulting & Training
>
> Telephone: +91-20-6632-1000
> Mobile: +91-7709008719
> Email: onkar.shi...@vyomlabs.com
> Web: www.vyomlabs.com
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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