Overlays are great – sometimes. The advantage of disabling the original AL or Filter and using a new one is the capability for comparison between the two, rollback & tracking changes.
Thank you, Sandra Hennigan Remedy Developer [email protected]<mailto:[email protected]> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Thursday, September 4, 2014 12:41 PM To: [email protected] Subject: Re: Responded Date Editable Mode. ** in 7.6.04 and forward, an Overlay would be the 'better' way to do it :) On Thu, Sep 4, 2014 at 10:34 AM, Hennigan, Sandra <[email protected]<mailto:[email protected]>> wrote: ** There is workflow that sets the field to read-only even when the Rules set the field to changeable. Check the HPD:INC:ReadOnlyFlds and HPD:INC:ReadOnlyField Active Links. I did a file – save as and created custom ALs then disabled the out of the box ALs. Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Suresh Loganathan Sent: Thursday, September 4, 2014 12:15 PM To: [email protected]<mailto:[email protected]> Subject: Responded Date Editable Mode. ** Hi All, Is it possible to make a Responded date field is editable mode.? I have checked th information Incident Rules form and tried to edit responded date field as no to yes. Tried to edit the date into that field. No luck. Any way to make it as read/write mode. Hope this field depends SLA. Please share your input to fulfill this requirement only on configuration side. kindly help. Regards, Suresh Loganathan. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
