I don't believe so, an escalation will always iterate over all records that
match the qual.


On Mon, Sep 8, 2014 at 8:45 AM, MalviyaSaurabh <[email protected]>
wrote:

> Hi All,
> I am in the process of archiving records in remedy. I have written an
> escalation with DSO action written which is working. I have the escalation
> qualification as
> ( 'Ticket Closed Date' <= "2/28/2009 11:59:59 PM") AND ( 'Status' =
> "Closed") AND ( 'Ticket Closed Date' >= "1/1/2009 12:00:00 AM")
> As over 1 lac record are there in this timespan, there are overhead issues
> happening at the db level.
>
> Is there any way we can have the escalation run in batches of say 500
> records present in this qualification.
>
> Regards,
> Saurabh
>
>
>
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> Nabble.com.
>
>
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