I was wondering if any of you can give me an idea of what percentage of help desk work is still performed at the user location and what percentage is done through remote desktop or via the phone?
Thank You, David Charters ChartersTek 317-331-8985 “Out of the ashes the Phoenix rises, transformed and renewed” _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
