Thanks to Rick and Terri for their reply. On Thu, Sep 11, 2014 at 9:13 AM, Terri Lockwood <[email protected] > wrote:
> ** > > Resolved yes, Closed no. > > > > *TERRI LOCKWOOD* • SENIOR SYSTEM ADMINISTRATOR • SunGard • AvantGard • > > 701 San Marco Blvd, Suite 1100 • Jacksonville, FL 32207 > > Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 • > [email protected] > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Roger Nall > *Sent:* Thursday, September 11, 2014 9:36 AM > *To:* [email protected] > *Subject:* Resolved Tickets > > > > ** > > For all of you working with ITSM Remedy, can a Resolved ticket be > re-opened? > > > > Thanks, > > > > Roger A Nall > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
