Hi Jarl,

Are you sure that the element will be skipped if it is set to NULL?

I think that a NULL value is still considered a value in Remedy. There is no
way to skip it if you include it in the attribute list.

        Best Regards - Misi, RRR AB, http://rrr.se

> Agree that the WSDl should support NULL values, which is a value.
>
> It could be that the xsd is wrong. If it contains information that the
> element is required, BMC Remedy always sends the element, regardsless if
> its empty or not.
>
> --
> J
>
> 2014-09-24 12:20 GMT+02:00 Misi Mladoniczky <m...@rrr.se>:
>
>> Hi,
>>
>> I have seen this a few times. I think it is the standard Microsoft
>> implementation that does not handle NULL values, for example for numbers.
>>
>> Could it be possible to send a 0 (zero) instead of NULL in these cases? If
>> you
>> can do that it is a single filter per field, and possibly the need to
>> create
>> display-only placeholders for the value.
>>
>> You could also create different filters for each possible combination of
>> NULL/non-null values, but this could become too much if you have more than
>> 2-3
>> fields.
>>
>> Or you might persuade your WebService supplier to support NULL values...
>>
>>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
>> Find these products, and many free tools and utilities, at http://rrr.se.
>>
>> > We're trying to consume an external, non-Remedy web service, using a set
>> field
>> > from web service filter action. Watching arpluginsvr.log I can see the
>> > transaction successfully reach the vendor system, but it's erroring out
>> due to
>> > failing validation on the other side. The XML being passed by the plugin
>> > server is the entire WSDL - the vendor indicates that we need to pass
>> only
>> > those elements that contain an entry - no null values.
>> >
>> > The WSDL location points to the vendor's published WSDL, not a locally
>> saved
>> > file. Even if we were able to use modified WSDL entries stored locally -
>> we're
>> > not as basic authentication is needed - the values being passed are
>> obviously
>> > going to vary from transaction to transaction. What I'm hoping to learn,
>> is if
>> > there is any way to vary the values being passed by the plugin server so
>> as to
>> > eliminate nulls, while using a single WSDL.
>> >
>> > TIA
>> >
>> >
>> _______________________________________________________________________________
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>> >
>>
>>
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