So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL 
\\NETWORK\Public\Site Management\Site Documents\$Site ID$.pdf.

When I click on the button, nothing happens. The AL does fire, according to the 
logs.

If I change the OPEN-URL to http://www.msn.com, it works. The button opens up 
MSN in a new browser window.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Friday, October 10, 2014 8:45 AM
To: [email protected]
Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site

**
Keith,
We would need a bit more information, such as 'What happens' when you 
try....there should be no difference between an external and an internal 
web/document, as long as you are using the properly formatted url.

Have you run logs, what do they show.

On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith 
<[email protected]<mailto:[email protected]>> wrote:
**
Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL 
command? I have used this in the past and it worked but now I cannot get it to 
open a URL unless it’s an external website. If I try to open an internal link, 
the link appears to do nothing. Essentially, I am trying to achieve a link to a 
dynamic document repository. If there’s another way to do it, then I am all 
ears. I’ve tried multiple browsers but with the same results.

Stuff:
ARS 8.1
MT 8.1
Linux/Oracle backend.


Thanks,

Keith Sinclair
Remedy Development
ShopperTrak  Chicago USA
O:  312.676.8289<tel:312.676.8289> |  M:  630.946.4744<tel:630.946.4744>
[email protected]<mailto:[email protected]> | @shoppertrak
www.shoppertrak.com<http://www.shoppertrak.com/>

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