A more fleshed out description follows: Experience Required 4 - 6 Years as a developer (5+ years experience in BMC Remedy) Technical/Functional Skills - Extensive knowledge in developing applications using Action Request system. - Extensive knowledge in the following Remedy ITSM Modules. -Incident Management -Change Management -Problem Management -Service Request Management -Work Order Management -Service Level Management - Excellent working knowledge with Atrium CMDB. - Excellent analytical skills. - Experience in installing, configuring and maintaining Remedy system environment. - Good understanding of ITIL Process - Development of SRD’s including Advanced Interface Forms. - Excellent written and verbal communication skills
Generic Managerial/Soft Skills -Well organized with a positive attitude, and ability to work and communicate with Customers, Vendors, System Integrators etc -Experience in the Healthcare industry/ domain -Familiarity with ITIL Process. -Familiarity with BMC Mobility and xMatters is a big-plus Top 3 - 5 Required Skills: Remedy CMS/CMBD development Solution Design Unit Test Desired Skills: 4+ years Remedy Development for complex environment Problem Solving and Analysis Soft Skills: Communication Team Work Education: Bachelor of Engineering in Computer Science or equivalent _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
