I did try quotes around the URL but it threw up an error. When I put in the %20, etc. in the file name, I receive an Access Denied error.
Suffice to say, I am thinking this one is down to browser security. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Westbrock Sent: Monday, October 13, 2014 9:56 AM To: [email protected] Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I didn’t notice that, do you think the space may need to be URL-encoded into %20? Personally I still think it’s the browser security but this is one other trick to try, you’d have to add an extra action before the run process to do the replacement but if that works then you would need to write (or find) a function to URL encode all characters that are not HTML compliant. -Rick From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joel Sender Sent: Friday, October 10, 2014 6:01 PM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I’m not sure if this is the issue, but since your address contains a BLANK, have you tried quotes around the URL? HTH, Joel Joel Sender [email protected]<mailto:[email protected]> 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sinclair, Keith Sent: Friday, October 10, 2014 1:24 PM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Sadly, I tried that one. Same issue – nothing happens in web browser. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sanford, Claire Sent: Friday, October 10, 2014 3:23 PM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Why not just add the URL to a line of text on a button? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Friday, October 10, 2014 3:16 PM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** Disclaimer: I haven't messed around with this for a while, so it might take some tinkering. Stuff below taken from here: http://stackoverflow.com/questions/4679756/show-a-pdf-files-in-users-browser-via-php-perl If you have PHP on your web server you can directly display a PDF doing something like this: <?php $file = './path/to/the.pdf'; $filename = 'Custom file name for the.pdf'; /* Note: Always use .pdf at the end. */ header('Content-type: application/pdf'); header('Content-Disposition: inline; filename="' . $filename . '"'); header('Content-Transfer-Encoding: binary'); header('Content-Length: ' . filesize($file)); header('Accept-Ranges: bytes'); @readfile($file); ?> William Rentfrow [email protected]<mailto:[email protected]> Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of JD Hood Sent: Friday, October 10, 2014 1:47 PM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** The last thing I want to do is muddy the issue, but this rings a faint bell about browser security. It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith <[email protected]<mailto:[email protected]>> wrote: ** Using the URL directly in Chrome does work, also in IE. However, trying to call it from an AL using the Perform…URL, etc. it doesn’t do anything. Driving me nuts… Logs still are showing that AL fired: ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 True actions: action 0 Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT<file:///\\pwfil01\Public\IT> HD\DocTest\S80039514.pdf ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin View - Fri Oct 10 2014 12:25:25 PM ms 271 EVENT End:- Button/Menu Field | Site Other(536870948) | ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 11:56 AM To: [email protected]<mailto:[email protected]> Subject: Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site ** I just used the following url in chrome file://server/share/something.log<file:///\\server\share\something.log> if you try to specify the url in question, does it open manually? What does the log show? On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith <[email protected]<mailto:[email protected]>> wrote: ** Never mind, I stand corrected. This will work in the client tool but I cannot get it to run in Chrome or IE10 for the life of me. IE10 does nothing. Chrome opens up a blank window. All browser settings have been reset back to stock and pop up blockers are completely off. From: Sinclair, Keith Sent: Friday, October 10, 2014 10:27 AM To: [email protected]<mailto:[email protected]> Subject: SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: [email protected]<mailto:[email protected]> Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <[email protected]<mailto:[email protected]>> wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site<file:///\\NETWORK\Public\Site> Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: [email protected]<mailto:[email protected]> Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you try....there should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <[email protected]<mailto:[email protected]>> wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289<tel:312.676.8289> | M: 630.946.4744<tel:630.946.4744> [email protected]<mailto:[email protected]> | @shoppertrak www.shoppertrak.com<http://www.shoppertrak.com/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2014.0.4765 / Virus Database: 4037/8349 - Release Date: 10/08/14 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ [http://static.avast.com/emails/avast-mail-stamp.png]<http://www.avast.com/> This email is free from viruses and malware because avast! Antivirus<http://www.avast.com/> protection is active. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
