What if the button generated an email to Remedy? If using 8.1, set up a rule to create an incident.
Is using less than 8.1, create an email template with a corresponding User Instruction Template record. On Tue, Oct 28, 2014 at 10:52 AM, LJ LongWing <lj.longw...@gmail.com> wrote: > ** > Malviya, > Remedy (even the current version) does not support consuming Restful Web > Services...so, it's fully capable, but you will need to build the > integration yourself. Either through a Run-Process, or even a Filter Plugin > > On Tue, Oct 28, 2014 at 8:38 AM, MalviyaSaurabh < > malviya.saurab...@gmail.com> wrote: > >> Hi All, >> >> I have done some study and came across that JIRA has some rest API's >> (https://developer.atlassian.com/display/JIRADEV/JIRA+REST+APIs), but I >> am >> not sure how can we use it with remedy. My environment is on ARS 7.1 >> server. >> Any pointers/suggestion on similar requirement would really help me. >> >> Regards, >> Saurabh >> >> >> >> -- >> View this message in context: >> http://ars-action-request-system.1.n7.nabble.com/Creating-a-jira-issue-on-click-of-a-button-on-remedy-form-tp119290p119571.html >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Rebecca Boyd Application Administrator Wake Forest University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
