Hi All, Am trying to load the Generic Catalog values using UDM Tool in version 8.1.01. But after clicking on Run Button, job gets stuck In Progress Status. I could see the below error in the arplugin log.
ERROR [pool-5-thread-5] com.bmc.arsys.pluginsvr.plugins.a (?:?) - createEntry() FAILs in plugin: ARSYS.ARDBC.PENTAHO ERROR (8753): Error in plugin; Either job Generic_Catalog(Object Id null, Directory Id 000000000000000) does not exist Or User Remedy Application Service is not allowed to access job Generic_Catalog. In arerror log also i could see the same error as Fri Nov 21 17:26:37 2014 390682 : Error in plugin : Either job Generic_Catalog(Object Id null, Directory Id 000000000000000) does not exist Or User Remedy Application Service is not allowed to access job Generic_Catalog (ARERR 8753) Fri Nov 21 17:26:37 2014 390682 : An application command failed. (ARERR 4554) Fri Nov 21 17:26:37 2014 Application-Delete-Entry "DMT:Action" 0000000000062 Can anyone please tell me what would be reason for this error. Thanks and Regards, Surakshitha _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
