Hi We are busy with our version 8 project and we are setting up a server group environment that will have 3 servers in it. Of the 3 servers in the server group, 1 will be a dedicated Admin server.
Our plan is to have a load balancer that will direct traffic to the 2 remedy ITSM servers in the server group however we just want to confirm some things that we cannot seem to find in any of the documentation. We are a worried about the need for a load balancer with a server group. If the servers in a server group are both configured in the ranking form to handle separate ITSM applications, how will that ranking be affected by the load balancer? For example, if the one sever is configured to handle incidents and the second server is configured to handle Change Requests, how will the remedy server group handle if the load balancer sends a incident request to the second server? The load balancer is configured to point to each of the individual servers and not the server group name which doesn't make sense when you take the ranking form into consideration. Any advice would be appreciated. Cheers Brad _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
