No... test plan... post upgrade/install test plan.....even down to the use cases if possible..
-------------------------------------------- On Tue, 11/25/14, JD Hood <[email protected]> wrote: Subject: Re: Remedy Test Plan To: [email protected] Date: Tuesday, November 25, 2014, 1:45 PM ** OK -- I completely misread the original post by Scott Hallenger. I thought he was looking for a UAT test plan... He was just looking for the upgrade plan. My bad. But if anyone knows if a BMC "blessed" UAT plan exists, strictly for OOB functionality, that would be awesome too! -JDHood On Tue, Nov 25, 2014 at 1:39 PM, JD Hood <[email protected]> wrote: Yep - I've looked at the files attached to KA404409 (and the other related AMIGO pages) and there is nothing that looks like a post-upgrade test-plan that could be used to UAT the out-of-the-box ITSM -- a test plan that exercises the out-of-the-box modules to validate out-of-the-box functionality. Perhaps BMC took it down for some reason... -JDHood On Tue, Nov 25, 2014 at 12:48 PM, Carin Grobler <[email protected]> wrote: ** Look at KA404409 there is templates attached On Tue, Nov 25, 2014 at 11:38 AM, Carin Grobler <[email protected]> wrote: Are you doing a parallel upgrade or in place On Tue, Nov 25, 2014 at 10:59 AM, JD Hood <[email protected]> wrote: ** Paged through every Remedy/Atrium/ITSM "Amigo" related page I could find and the only spreadsheet I saw was for sizing recommendations. Like always with BMC docs, this spreadsheet is going to be as easy to find as Bigfoot... -JDHood On Tue, Nov 25, 2014 at 11:00 AM, Carin Grobler <[email protected]> wrote: ** https://communities.bmc.com/docs/DOC-28417 On Tue, Nov 25, 2014 at 9:57 AM, Rob Dudley <[email protected]> wrote: ** Claire/Scott - Can you post a link to this AMIGO program you're referring to? I can't seem to find it within the Documentation section on BMC's site. Thanks, Rob D. On Tue, Nov 25, 2014 at 9:03 AM, LJ LongWing <[email protected]> wrote: ** Scott,Docs don't even require a login anymore, let alone a support contract... On Tue, Nov 25, 2014 at 6:44 AM, Scott Hallenger <[email protected]> wrote: ** Cant get in there, my clients support expired and they will not renew... On Monday, November 24, 2014 2:31 PM, "Sanford, Claire" <[email protected]> wrote: Look at the AMIGO program in the DOCS section on BMC. There is a great spreadsheet there that is basically your plan. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Scott Hallenger Sent: Monday, November 24, 2014 10:54 AM To: [email protected] Subject: Remedy Test Plan Would anyone be willing to share a remedy post migration/upgrade plan that they may have laying around. Any version from 7.1 on would be ok. Any info is better than no info. Thanks in advance my fellow listers...... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
