Hi LJ, 

Yup. I got your findings when I did the tests yesterday. Yes, already add the 
selection-field in the primary form. Thus, found 2 problems of walk-a-table 
field. (a) could not get the color. (b) . You could not sort it. 

So, I guess, I will try the escalation to that selection field cos the logic 
are built during the AL-guide built for the walk-a-table-field. 

However, I should vote for 1 doing by sp-store-procedure, which Charlie 
suggested. 

I still trust the escalation 'cos I am kind of stubborn to use $all$ Remedy 
way. Haha. Kidding. 

Once again. Thanks to these arslist-people.  You are the greatest. 

Regards // Omega 

-----Original Message-----
From: "LJ LongWing" <[email protected]>
Sent: ‎11/‎12/‎14 12:12 AM
To: "[email protected]" <[email protected]>
Subject: Re: need some ideas from you how to show incidentsrecordsover4hrinred 
color.

** 
Sorry...forgot to credit the source of the 2 ideas I said were still in play :)


On Wed, Dec 10, 2014 at 9:09 AM, Charlie Lotridge <[email protected]> wrote:

** 
Hmmm...let's see...


Yeah, I'll vote for option number 1!  ;)


-c


On Wed, Dec 10, 2014 at 7:34 AM, LJ LongWing <[email protected]> wrote:

** 
Ok....so, I decided to spend some time playing with this this morning and ended 
up putting together a functional prototype, but I wouldn't implement this 
prototype in a production environment because of the client/server/network 
overhead associated....and I learned something new :)


So...the 'new' thing that I learned is that when setting color of a table 
field, the field must be on the source form, not a display only on the current 
form...this is important because the field must be set at time of 'refresh' of 
the table to set the color....so, this negates the loop through the table with 
AL Guide...except in the prototype I built...where the loop through the table 
causes a push to the backend form, and then a second refresh....so, each record 
in the table is queried once, then updated with a color, then queried 
again....as you can imagine, this gets very 'heavy' from a performance 
perspective....so...after all of this is said and done, I think there are only 
two options truly in play


1 - View form that calculates the color automatically in a DB view without any 
Remedy workflow
2 - JavaScript magic


The other options, as explored seem to either not work, or are too resource 
intensive.


On Tue, Dec 9, 2014 at 11:13 PM, Omega LiPO <[email protected]> wrote:

** 
Hi Charlie, 

Understood the case from you. So, I thought the AL field will work but it 
doesn't. 

Long story shorts. I managed to "walk a table field and be set a value to 
selection-field. But it does not change to the display value. I.e. 0=Red, 
1=Yellow. 
So, even the value is set , I could not change the color.   

Anyone has an experience to walk-a-table fields in a selection-field of a join 
form.  Please let me know how. 

Thanks // Omega


From: Charlie Lotridge
Sent: ‎10/‎12/‎14 7:01 AM

To: [email protected]
Subject: Re: need some ideas from you how to show incidents recordsover4hrinred 
color.


** 
Omega,


I've run a quick test and as I suspected the ARGetListEntryWithFields API is 
used to fill the table upon refresh, and it does NOT trigger the Get Entry 
filters of the entries retrieved.


If you're interested, I've attached the form & filters I used for the test. 
Similar to your own requirement, the Get Entry filters will simply set a 
Display type selection field called 'Color Status' to "Very Old" if the entry 
was modified more than 5 minutes ago, "Old" if it was modified more than 3 
minutes ago, otherwise "New".


Load these defs then add a few entries over the course of the next 5 minutes or 
so. Run a normal search list and move through them entry by entry, running a 
filter log, to see that the Get Entry filters do in fact run (which is also 
evident since the 'Color Status' is being set).


Then refresh the table while running a filter log and you will NOT see any of 
the filters being run.


I think you'll need to consider one of the other solutions.


-charlie


On Tue, Dec 9, 2014 at 4:16 AM, Omega LiPO <[email protected]> wrote:

** 
Thanks. I knew the enable/disable filter log at server side and client. 

However, I did not get the time to test today.   I got a weird ideas to use on 
display active link to set the fields, and will try it tmr, to see if it can 
set the display-field under the table-field. Which I think it might works. 

And will let you all knew the result. . 

Thank you // Omega


From: Charlie Lotridge
Sent: ‎9/‎12/‎14 12:29 PM

To: [email protected]
Subject: Re: need some ideas from you how to show incidents records 
over4hrinred color.


** 
Omega,


Here's a link to relevant documentation on server side logging. I'm not quite 
clear on what you did not get, but to be clear I do mean that you should turn 
on the filter log, refresh the table, turn off the filter log, and examine the 
results.  If things are working as you want them to, then you should see your 
Get Entry filter firing once for every entry retrieved in the table.


This has actually got my curiosity peaked, so I'll probably try some testing 
myself tomorrow, though do let me know what you discover (or does someone else 
already know the answer...?).


Thanks,
Charlie


On Mon, Dec 8, 2014 at 2:40 PM, Omega LiPO <[email protected]> wrote:

** 
Hi Charlie, 

How to do the filter-log ? You mean turn on the filter log. I did not get it. 

Thanks, 
Omega 


From: Charlie Lotridge
Sent: ‎9/‎12/‎14 5:53 AM

To: [email protected]
Subject: Re: need some ideas from you how to show incidents records over 
4hrinred color.


** 
Omega, run a filter log to make sure that the Get Entry filter is actually 
firing on each entry when you load (refresh) the table. I know that it'll fire 
when you access an individual entry on the source form (which uses the 
ARGetEntry API), but the table data retrieval probably uses the one of the APIs 
that retrieves multiple entries in a single call (e.g. 
ARGetListEntryWithFields, ARGetMultipleEntries, ARGetListEntryBlocks). I'm not 
sure if these will invoke the Get Entry filter on the individual entries (and 
don't have time to test it myself right now).


Hope this helps.


-charlie


On Mon, Dec 8, 2014 at 1:43 PM, Omega LiPO <[email protected]> wrote:

** 
I found it out this morning . And try it out. If I open the joined form, I see 
the color= can set to red or yellow. However, when I open the table field of 
such fields using display only form , the value did not show. Hmmm. I even set 
the filter order=0. I bet some ordering problem.  

Need more time to go testing tmr. Tks for your help. 


Regards, 
Omega 


From: Grooms, Frederick W
Sent: ‎9/‎12/‎14 5:26 AM

To: [email protected]
Subject: Re: need some ideas from you how to show incidents records over 4hrin 
red color.


** 
It is just a filter set to fire on Get Entry of your form.  This filter fires 
each time a record is pulled from the database

 
 
Fred
 
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Omega LiPO
Sent: Saturday, December 06, 2014 1:38 PM
To: [email protected]
Subject: Re: need some ideas from you how to show incidents records over 4 hrin 
red color.
 
** 
Hi Fred, 

Cool. This is what in my original ideas but I don't know this "on get filter" 
any quick screen dump about this on Get filter" . Haha, I *only* know to use 
escalation to make the running-hr growth. Which needs to check the 
selection-color. 

Probably this is my first choice of testing on Monday morning. Thank you, Fred. 

Regards, 
Omega



From: Grooms, Frederick W
Sent: ‎6/‎12/‎14 1:30 AM
To: [email protected]
Subject: Re: need some ideas from you how to show incidents records over 4 hrin 
red color.
** 
I was about to say 
     You know … This would be so much easier if you could use Display Only 
fields from the “source” or underlying form in a table field.   
 
I just realized that you can select a Display Only selection field on the 
source form for the Color attributes of a table field.   This should mean all 
you have to do is to add an “on Get” filter to the source form to set your 
color selection field.  No Escalation needed.
 
Create Display Only fields on your source form to hold running-hr and color 
selection   
Create one or more “on Get” filters on the source form to do your calculations
<font 

[The entire original message is not included.]
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