When I was at my last job I did an upgrade of Remedy/ITSM from 7.5 to 8.1 and I built out my upgrade doc specific to that environment with server names/ip's, screen shots, pitfalls (as I came across them), etc....if I still had access to the document I would be hesitant to share, not because I'm being protective of my own 'consultancy' (is that really a word? :)....but because it was so filled with details about the implementation, the customizations made in that environment, etc, that I'm not sure it would have been of much use to anyone other than the one site I built it for....but that is a personal opinion...YMMV.
On Wed, Dec 10, 2014 at 1:17 PM, Ray Gellenbeck < [email protected]> wrote: > Maybe it comes down to the purpose of the group. ARS list has > traditionally focused on helping each other with issues related to the ARS > system and related utility apps. > > When folks cross into asking for consultancy-centric topics, I'm not > surprised when it comes to silence. I myself have drifted into that grey > area in the past and was never taken back at silence as a response. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
