Good luck to you Ray!

William Rentfrow
[email protected]
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Wednesday, December 17, 2014 1:42 PM
To: [email protected]
Subject: Re: Final Post and Sign-Off

**
Best wishes in your new career, Ray.  It was a pleasure to work with and know 
you.

Rick Cook

On Wed, Dec 17, 2014 at 11:34 AM, Ramy S. Ayoub 
<[email protected]<mailto:[email protected]>> wrote:
** Good luck ray ;)

On Wednesday, December 17, 2014, 
[email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> wrote:
**
Ladies and Gentlemen of Remedy;

All good things must come to an end. This will be my final post on the ARS 
list. I’m retiring from consulting at the end of this year after near twenty 
years on the circuit.

I just wanted to say thanks to everyone before I salute and bid you ado.

It’s been an awesome ride. I began working with Remedy on version 2.0 before 
there were even any OOB apps. On my first project for GTE Customers Networks I 
was single-handedly asked to build forty-two separate Help Desk tracking 
systems for forty-two completely different types of customers. Even back in 
1996-97 the ARS core system was the most versatile rapid application 
development platform in the industry. As you can well imagine, I’ve seen vast 
changes in the usage of Remedy, as well as a variety of good and bad parent 
company organizations. I’ve witnessed incredible innovations for integrations 
and a host of upgrades and improvements to the product. I’ve seen rates for 
Remedy services swing from modest to very lucrative and worked all across the 
United States from Austin/Dallas/Houston to Washington DC, from South Carolina 
to Tennessee, to Wisconsin, to all over California, Oregon, Idaho and Seattle, 
WA; for companies like: AT&T, Cingular, GTE, Verizon, The U.S. Courts System, 
Washington Mutual Banks, Schlumberger, and over eighty other large and small 
contracts. I’m proud of my career and very proud of the friends I’ve acquired 
along the way. I would especially like to acknowledged a few of the Best of the 
Best in the Remedy world.

Special thanks to:
Doug Mueller – Remedy Long Liver Elite
Larry Garlick - Independent Philanthropy Professional
David Easter - The Epitome of Product Manager
Phil Bautista – Human Dual-Processor
Rick Cook – Master Architect
Marc Thames – Imagination Expert
Wes Chick – Prince of Pressure
Drew Shuller – Arms and Legs of Development and Administration

It has been a true pleasure guys.

I can still be found through my company http://INSONA.com and now on 
http://RPalla.com where I am retiring to write fiction. I released my first 
novel last month and already have a five star rating on Amazon for the book 
“Krill 
America<http://www.amazon.com/gp/product/B00PT8Q0BG/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B00PT8Q0BG&linkCode=as2&tag=raypalaut-20&linkId=UZ54GPQPFFSJAVDQ>”.
 Please stay in touch with me and if you have time in between Remedy tasks, 
take a break to read something other than software code. ☺

God bless, God speed, Happy Holidays, and may 2015 bring you cheer and 
prosperity, and Remedy always treat you as well as it has served me and my 
family! Salute!

Senior Remedy Consultant, Retired;
Ray Palla, Houston, TX


[cid:[email protected]]

● Ray Palla       ● Cell: 512-917-1739<tel:512-917-1739>      ● 
www.RPalla.com<http://www.RPalla.com>        ● Time=Central
Check out my books on Goodreads: Ray 
Palla<https://www.goodreads.com/profile/rpalla?utm_source=email_widget>


_ARSlist: "Where the Answers Are" and have been for 20 years_


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