Carol, have you considered using the authentication alias field on the User Form? I wonder if that might help.
Rick On Jan 9, 2015 12:38 PM, "Carol Carnevali" <[email protected]> wrote: > Hello ARSLIST, > > If anyone has successfully integrated Remedy Midtier (7.6.4) with > SiteMinder SSO, we really need to speak with you. Though we have it > working in instances where the SSO Login Name matches the Remedy User Login > Name, we cannot for the life of us get it to work where the Login Names > differ and SSO is passing us an alias. Below is more detailed information > on it: > > We are leveraging an unsupported Midter_AREA_SSO integration. The > objective is to login to the SiteMinder login page (which resides on the > Remedy midtier) using your single-sign on; and then once validated in > SiteMinder with your single sign-on password; Siteminder sends Remedy back > the Remedy login name in a header. Within Remedy, our login names differ > from the standard single sign-on used at our company. I am able to > successfully connect to SiteMinder for login; but it doesnt appear that > midtier or IIS is accepting the header that SiteMinder is passing back > which includes the alias (aka Remdy login name). I'm not sure if anyone out > there has tried to integrate to SiteMinder using this method of having > SiteMinder send back an alias in a header for Remedy login (the remedy > login name) upon successful validation to SiteMinder using standard/global > Single Sign-on password. I do not see the header being passed or even > header name value in the Fiddler logs. > > The main problem appears to be that the Midtier or IIS is not accepting > the header that SiteMinder is passing back which includes the alias (the > Remedy Login Name). > > If anyone can offer any insight into this issue, we would greatly > appreciate it! > > Thank you so much! > > > ARS 7.6.4 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
