Hope you liked the doc :) Actually if you attended my Wwrug2013 breakout you had more info on some modifications on skinning and identifying srm resources for example skinning the service request list. And if you attended the BMC Engage 2014 one you had more goods like calling active links, javascript code (and getting answers) or more from a standard service request :)
As for the question the text should be "quite" easy to modify if you follow the doc, on the default choice I dunno, it'll depend I guess if it's indeed in a javascript code in the jar file but I'll have to check, but not until this week end, I'm travelling now :p The question is actually if nothing is selected what do you want to display on the right side, nothing or a screen? And what about the left side, just the list and nothing selected? Ps: I don't know if I can share the resources I mentioned soooooooooo well... I know some here do have them :) Mobilis in Mobile. > Le 13 janv. 2015 à 20:57, Pierson, Shawn <shawn.pier...@energytransfer.com> a > écrit : > > Funny, I've been looking at modifying SRM and am working on something related > to it right now, and happened to come across the solution to at least part of > your request: > > https://communities.bmc.com/docs/DOC-23501 > > Basically, you'll have to edit the jar file attached to the Data > Visualization Module Registration form with a description of "SRS Service > Request Console DVF", then reupload that attachment with the new name for the > label for available services, and if you can find an option to de-select an > SRM form. Just remember if you do this, you could lose your changes to > upgrades and/or patches and that it will only apply to that SRM form so it > shouldn't carry over to things like My IT. > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS > Sent: Tuesday, January 13, 2015 1:37 PM > To: arslist@ARSLIST.ORG > Subject: SRM Request Portal > > I have been searching and cannot find how to modify the following: > > On the SRM Request Entry portal (where the user can browse to submit from > posted SRDs) on the "Browse" frame, the label is "Available Services". The > top SRD is by default selected. My customer wants the label "Available > Services" changed to "Select a Service" and to have no SRD pre-selected. > > Any ideas? Your assistance is appreciated. > > ARS & ITSM - version 8.1.01 > SQL db > > > Thank you, > > Sandra > > Sandra Hennigan > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers > Are, and have been for 20 years" > > Private and confidential as detailed here: > http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access > the link, please e-mail sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
