Compound issue - Thanks Fred & Jason!
My wireless connection, while not in use was enabled. I turned it off. In checking the devstudio.ini - it was pointing to the jre7 not the jre6. Making the devstudio.ini change to point to jre6 resolved the issue. (I just knew that it was going to be JAVA related!) Thank you for your responses. Sandra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Wednesday, February 04, 2015 5:24 PM To: [email protected] Subject: Re: Error after login to DevStudio ** A few more thoughts... Can you connect using the User Tool or Import tool? If not... Does DNS resolve the hostname to an IP address? nslookup XXXXX Can you ping the AR server by either IP or hostname? Jason On Wed, Feb 4, 2015 at 2:19 PM, Grooms, Frederick W <[email protected]> wrote: Did you update the Xms value in the devstudio.ini? A couple of possible reasons... 1. Is the laptop using WIFI? (Losing the network connection or switching to a different connection can cause connection aborts) 2. Is a firewall closing the TCP connection to the server? 3. Does the laptop have multiple active network connections (i.e. Wired and WIFI)? I have seen cases where having more than 1 active can cause some odd issues Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Wednesday, February 04, 2015 4:07 PM To: [email protected] Subject: Error after login to DevStudio All, For me, the good news is the error reports from a single laptop. The bad news is that I have googled the error and cannot find out what to do to fix it and it reports on my new laptop. "Server XXXXX reports: ERROR (90): Cannot establish a network connection to the AR System server; Software caused connection abort: XXXXX:PORT connect 5060" I checked the JAVA path in the devstudio.ini and it is correct. I added an Environment Variable > System Variable > Variable _JAVA_Options Value -Xmx512m New laptop so no workspace to clear. I did create a new workspace folder not in the install path. Full user writes to the workspace folder. Windows 7 jre6 Version 8.1.01 DEV Studio 8.1.01 ARS & ITSM Any ideas? Thank you, Sandra _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
