Karthick- I know that others share my opinion that when you are jumping ahead multiple big versions like this it is probably better to stand up a fresh 8.1.02 environment and migrate relevant data from the old system to the new. That is my plan when I get a chance to work on upgrading our 7.1 environment to 8.1.02 myself (although I am working with Linux servers). I believe there were quite a few posts to the list in the last six months or so regarding exactly this topic so you might want to visit arslist.org and search for the old posts there.
In fact I did a quick search of my mailbox and found a thread named "Upgrade to 8.1 AR/ITSM" from just last month regarding this. Contact me off-list if you would like me to send over the messages. That thread had a mention of the AMIGO program which you should also investigate. https://kb.bmc.com/infocenter/index?page=content&id=KA404408 -Rick From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthick S Sent: Thursday, February 19, 2015 9:51 PM To: [email protected] Subject: Remedy Upgrade - Suggestions required. ** We are planning to do an upgrade in Remedy, please provide your suggestions on this. Our current remedy environment is 7.1 Version and it's database version is SQL 2005. We are planning for an upgrade it to latest version 8.1.02 version. We have planned in 2 sections, first upgrading Remedy 7.1 to 7.6.04 and then to 7.6.04 to 8.1.02. We have a new test server which is Windows Server 2012 R2 64 Bit and SQL Server 2014 64 Bit Enterprise Edition. We have planned to take a backup copy of AR System DB from production server which has DB version 2005 and copied into 2014 SQL DB version, from their we can perform the upgrade. Is it possible, please let me know.? Or creating a test DB at 2005 SQL version, start the upgrade in Windows Server 2012 R2 64 Bit and point it to test DB (2005 SQL version) and later on moving the DB instance from 2005 SQL DB to 2014 SQL DB. Regards, Karthick Sundararajan _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
