Marcelo, Did you set the Definition Change Check Interval to 0 and have the Perform Check selected? This is from the Mid Tier configuration web page.
Thank you, --- John J. Reiser Building 760-J202 Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MST Moorestown Region The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Thursday, February 26, 2015 11:53 AM To: [email protected] Subject: EXTERNAL: Re: Message options ** Thank you - maybe that's why I could find info on the PROMPT option. I'm having a tough time testing my options. There seems to be a lag between when I modify workflow and when the workflow actually behaves differently. This is after I clear MT cache AND even after restarting Tomcat. This is an RoD environment (not sure it plays a part). Not sure what is causing the lag Thanks again Marcelo From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Reiser, John J Sent: Thursday, February 26, 2015 10:28 AM To: [email protected]<mailto:[email protected]> Subject: Re: Message options ** Marcelo, PROMPT uses the Prompt bar in the Remedy WUT. It is not supposed to work in Mid Tier. Note just displays a message and the workflow completes with no error handling. Thank you, --- John J. Reiser Building 760-J202 Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MST Moorestown Region The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Thursday, February 26, 2015 11:19 AM To: [email protected]<mailto:[email protected]> Subject: EXTERNAL: Message options ** What is difference between the message type "Note" and the message type "Prompt". I haven't been able to locate useful info in the docs.. I'm popping up a message via active link and am debating whether to do it via the message action or JavaScript. Thanks, Marcelo _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
