Yea...I'm not entirely sure how one would schedule an individual report on specific tickets several times a day so that each report was sent on an individual ticket, instead of a list of them...maybe looking into Jarl's suggestion would be wise :)
On Mon, Mar 2, 2015 at 7:34 AM, Hardy, Patrick <[email protected]> wrote: > ** > > Looked at this initially though the requirement is an individual email for > each ticket that meets the criteria, not sure that can be met with the > schedule. Wouldn’t it evaluate each time and send the output for all > matching tickets in a single distribution? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *LJ LongWing > *Sent:* Monday, March 02, 2015 8:15 AM > *To:* [email protected] > *Subject:* Re: Is it possible to trigger a BIRT report using an > escalation? > > > > ** > > Patrick, > > In 8.1 there is certainly the ability to schedule reports, you can find > the buttons in the top right corner of the report console if I remember > correctly. > > > > On Mon, Mar 2, 2015 at 6:15 AM, Hardy, Patrick <[email protected]> > wrote: > > ** > > Happy Monday! > > > > I’m looking to generate a custom BIRT report on specific incidents. Would > like the report to run individually for each incident and email the report > several times throughout the day. Can a BIRT report be triggered from an > escalation? > > > > ARS/ITSM: 8.1.00 > > OS: Windows > > DB: SQL > ------------------------------ > > This email and any files transmitted with it are confidential and intended > solely for the use of the addressee. If you are not the intended addressee, > then you have received this email in error and any use, dissemination, > forwarding, printing, or copying of this email is strictly prohibited. > Please notify us immediately of your unintended receipt by reply and then > delete this email and your reply. Tyson Foods, Inc. and its subsidiaries > and affiliates will not be held liable to any person resulting from the > unintended or unauthorized use of any information contained in this email > or as a result of any additions or deletions of information originally > contained in this email. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ------------------------------ > This email and any files transmitted with it are confidential and intended > solely for the use of the addressee. If you are not the intended addressee, > then you have received this email in error and any use, dissemination, > forwarding, printing, or copying of this email is strictly prohibited. > Please notify us immediately of your unintended receipt by reply and then > delete this email and your reply. Tyson Foods, Inc. and its subsidiaries > and affiliates will not be held liable to any person resulting from the > unintended or unauthorized use of any information contained in this email > or as a result of any additions or deletions of information originally > contained in this email. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
