Koyb,

How long is a string?

It is difficult or impossible to answer your question. You state, "data in AD 
is messed up" - I assume you got very poor data quality, no naming standard, 
lack of phone number standard, use of incorrect fields, no good unique 
identifier, no standard for department names and more.
There is nothing like a "typical integration" every project is different. Are 
you going to have a one way feed? What about leaver? Are you going to automate 
the leavers' process?
Who or what if feeding AD? Created manually? Integrated with different HR 
systems? Who owns the AD data? How is responsible for maintenance of AD? Is it 
maintained?

If AD is the source of People data in BMC - please do not forget: shit in shit 
out!
Creating staging forms and more within BMC is good and well. Most of us have 
done that a number of times. My first advice would be to clean the data at 
source. AD is more likely feeding a number of systems. I would recommend a AD 
cleanup project. That will benefit a larger audience.

~
Terje

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Koyb P. Liabt
Sent: Thursday, March 05, 2015 5:03 PM
To: [email protected]
Subject: Active Directory Integration

**
Hi,

Environment: 8.1 x  Oracle 11 R2.  We are trying to integrate AD with Remedy to 
update our people profiles.  Our challenge is that the data in AD is messed up. 
 Approximately how long does it take to typically integrate AD and Remedy (when 
there are data problems)? (from the concept until completion).

We have a couple of options:

create vendor forms
create staging form
create escalation from push AD to Vendor, and from the Vendor to Staging

OR

should I used UDM?

or pre-defined LDAP jobs
use DMT staging form - to validate
LDAP filters

Which approach is better is better? and what are some of the advantages / 
disadvantages?



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