LJ, I'm not sure if this is something you're looking for, but I currently have an enhancement request from one of my users to modify the email function (located under function on left side navigation panel) in tickets to allow for canned messages. Many teams that are fulfilling requests have messages to send formatted in a specific way with a specific message and want to send during the setup/completion of the requests.
So the idea would be to create a form where the various teams can add/modify their canned messages and then have it selectable from a menu on the email dialog box. In this example, your junior develop would have to create a form, menu, active links and buttons. I think I recall you have a custom environment so add dialog box and maybe tack on the actual email function if you want to ramp up the difficulty level. Ben Cantatore Remedy Product Manager Bed Bath & Beyond 650 Liberty Avenue Union NJ 07083-8130 Office: (908) 613-5769 Cell: (914) 263-6802 From: LJ LongWing <lj.longw...@gmail.com> To: arslist@ARSLIST.ORG, Date: 03/06/2015 09:58 AM Subject: Requirements Doc Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ** All, I'm training up a newbie on Remedy Development, and we have reached the point where I think he's ready for a 'test'....I remember going through my 7.x RAC class, and they gave us a small 'requirements doc' for a fairly simple, yet complex enough application that needed to be built...the guys that were in the class with me all built different applications of course, but they all met the application...it was a good exercise and helped hone the blade so to speak on all of our skills...I was wondering if anyone happened to have something like that laying around that I would be able to use.... It doesn't need to be related to any particular industry, etc...just a couple of pages of requirements for an app that requires a few forms, and some description of functionality, but of course, not how the functionality needs to be built.... If anyone is willing to send me some stuff, either on or offline, I would appreciate it. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"