Hello Fred, But we are using SP4 so ideally this issue( invalid date format element) should be fixed in this patch.
On Mon, Mar 9, 2015 at 6:43 PM, Grooms, Frederick W < [email protected]> wrote: > ** > > We identified a bug in the XML parsing in SP2 where an invalid date format > element would cause the server to error (on Linux/Oracle). I thought it > was fixed in SP3. Turn on the Mid-Tier logs and see what the inbound XML > looks like. > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *William Rentfrow > *Sent:* Saturday, March 07, 2015 5:01 PM > *To:* [email protected] > *Subject:* Re: AR System server terminated when a signal/exception was > received by the server (ARNOTE 20) > > > > ** > > I assume you have tested the web service with a third party tool to verify > that doesn't blow it up? > > > > You need to turn on logging and find out what that person is actually > doing with the web service. You need to make sure their data is all coming > in formatted correctly too. > > > > It's odd that a WS call would blow up the server - I suspect there's more > going on. Since it's the actual AR server blowing up it has to be trying > to process something that it really can't handle. > > > > William Rentfrow > > [email protected] > > Office: 715-204-3061 or 701-232-5697x25 > > Cell: 715-498-5056 > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Remedy > consultant > *Sent:* Saturday, March 07, 2015 11:28 AM > *To:* [email protected] > *Subject:* AR System server terminated when a signal/exception was > received by the server (ARNOTE 20) > > > > ** > > Hello All, > > > > We are having integration with third party application build in .NET with > Remedy using web servcie. Whenever web service call comes in,We are seeign > following error in arerror log file : > > > > AR System server terminated when a signal/exception was received by the > server (ARNOTE 20) > > > > AR server version 7.6.04 patch SP4 > > > > DB server is MS SQL 2008 R2 Enterprise. > > > > OS is window 2008 R2 enterprise. > > > > > > Could you please help us identify root cause of this issue ? > > > > Amit > > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
