Warren, Depending on the number of reports and number of variables they want to search by. You can build a display only form to run reports from On the form a field to select (from a menu) pre-defined reports. And Variable fields as need (ie. Start Date, End Date, Assigned To, Category, ect...) Use ALs to display the variable fields needed for the report selected. Users fill in the variable fields and click a Run Report button. Each report has a dedicated AL (Run if Qual) to Open Window (Report) Use the Variable fields to compose the Qualification for the report in the AL.
Gregory Givens CTR Pers-54 Remedy Admin -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Warren R. Baltimore II Sent: Tuesday, March 17, 2015 11:15 AM To: [email protected] Subject: Reporting question ** ARS 7.6.04 ITSM 7.6.04 We just moved off of an ARS 6.3 client based installation. I am now getting a ton of questions about reporting. The Mid Tier manuals appendixes infer that you can still build reports with embedded qualifications that use parameters. However whenever I try to do it, I get an error. I'd like to be able to do something like 'Submit Date' >= $StartDateHere$ AND 'Submit Date' < $EndDate+1Here$. This was never an issue in the client, but now...whoo boy! I've got a helpdesk staffer who is in charge of creating reports that he is sharing with his management, but they hate the fact that they have to run a search, select records, then choose a report. They want to be able to just run the report from the report console and be prompted for the variables. I know it's possible with the BIRT tool, but we're just not there yet. Any help would be appreciated. Warren -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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