Our Remedy service is starting as System. That service runs armonitor, which I guess runs all the other related remedy processes including ARserver. Since I am working on DEV, I can try and have that startup as a named generic account that we use to login to the remedy server with.
Thanks, James On Friday, March 20, 2015 at 11:08:30 AM UTC-4, LJ LongWing wrote: > > ** > James, > One problem that most people end up experiencing at one point or another > is that their Remedy server is not running as the same user they are using > to 'test' when remoted in. If Remedy is not 'running as' the user that you > are remoted into the server as, then it's not running with the same > permissions/environment. So, if not already doing so, have the Remedy > service run as the same user you are testing with and you may find that the > problems go away. > > On Fri, Mar 20, 2015 at 8:49 AM, jham36 <[email protected] <javascript:>> > wrote: > >> ** >> Hello all. I am trying to execute a set fields action with a process >> command. We have built a console in remedy for our users to be able to >> execute some remote automation that they normally would not have access >> to. Currently this works fine when the controlling process is run on our >> Remedy server. >> My problem is that I do not want this process running on the remedy >> server. In some cases it runs for an hour, in others it can run for days >> depending on what the automation is doing. >> I want to offload this process to another server. I have successfully >> tested this by using a few vbscripts that write a file out to the remote >> server that gets picked up by another process and executes the command and >> writes out the results to another file to be picked up and returned to >> remedy. >> With the set fields command, I am not always expecting a return value for >> the process. If the command is to get the status, or to see if a vm is >> available to run the process, I want a return value. When running the >> automation, I don't need a return value. >> That all may be a bit confusing but isn't really too important with >> regards to my issue. >> Besides my working test with writing out text files and multiple >> vbscripts, I am also exploring using psexec which would require one >> vbscript to execute since i need to write out a text file in order to get >> the stdout. Another option is a program called paexec, which is almost >> identical to psexec, except that the stdout is returned without needing to >> write out a text file. >> My issue is that when I have the Process command run from remedy, it runs >> my vbscript on my remedy server, but the paexec does not seem to run. When >> I try with psexec, it executes, but hangs and does not connect to the >> remote machine. Executing my vbscript from a command line works fine for >> both psexec and paexec. If I replace the paexec or psexec command in my >> vbscript with "hostname", it returns the hostname of my server to remedy. >> I'm thinking that the psexec or paexec are not getting network access >> when remedy is running the vbscript that calls these programs. >> I was also considering trying to call the paexec program directly in the >> Process command, but remedy throws an error. >> $PROCESS$ @@:D:\QCInt\Test\paexec.exe \\remotesrvname >> C:\User\QCInt\RunTestSet\RunTestSet.exe "-ss Process2Run" >> >> Any ideas on the programs seemingly not having network access when remedy >> executes the vbscript or remedy throwing an error when I forgo the script >> and run the command directly? >> >> Thanks, >> James >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
