Are you running the installer, "as administrator?"  If you are installing
on a Windows platform, is DEP enabled and have you added the installer to
the list?

If you are attempting to install to an existing DB, make sure the login
credentials you are using are correct.

On Tue, Mar 24, 2015 at 11:21 AM, richard....@bwc.state.oh.us <
richard....@bwc.state.oh.us> wrote:

> **
>
>
>
> Good suggestion – looks like there was no ar service even created. The
> portmapper service was there but
>
> No AR service. Hmm….
>
>
>
>
>
>
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Scott Philben
> *Sent:* Tuesday, March 24, 2015 12:01 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: 7.6.04 Install question...
>
>
>
> **
>
> Check Services and see if the ARSystem service is starting. If not, try
> kicking it off yourself and see if the installer sees it when it is up and
> continues.
>
>
>
>
>
>
> On Mar 24, 2015, at 11:57 AM, "richard....@bwc.state.oh.us" <
> richard....@bwc.state.oh.us> wrote:
>
>
>
> I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty
> easy install – no email, no
>
> SNMP, etc. but set up with the group option chosen (to access an existing
> database with an
>
> Already existing 2003 system server).  All goes well until the install
> gets to the “Post Upgrade
>
> Extractor” screen where it shows a progress bar for “Starting AR
>
> System Server Services…” where it looks like it’s hung – the Progress bar
> hasn’t moved in an hour.
>
>
>
> No error message, nothing. Any suggestions from any 2012 server setups?
> Thanks!
>
> Portions of this message may be confidential under an exemption to Ohio's
> public records law or under a legal privilege. If you have received this
> message in error or due to an unauthorized transmission or interception,
> please delete all copies from your system without disclosing, copying, or
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> If you have received this message in error or due to an unauthorized
> transmission or interception, please delete all copies from your system
> without disclosing, copying, or transmitting this message. _ARSlist: "Where
> the Answers Are" and have been for 20 years_
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>  Portions of this message may be confidential under an exemption to Ohio's
> public records law or under a legal privilege. If you have received this
> message in error or due to an unauthorized transmission or interception,
> please delete all copies from your system without disclosing, copying, or
> transmitting this message. Portions of this message may be confidential
> under an exemption to Ohio's public records law or under a legal privilege.
> If you have received this message in error or due to an unauthorized
> transmission or interception, please delete all copies from your system
> without disclosing, copying, or transmitting this message.
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
Brian Gillock
Principal Consultant, BGBS, Inc
brian.gill...@pbs-consulting.com

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