Try navigating to the web interface on my mobile browser first. If that works, then it's probably something with the app. If that doesn't work on your mobile device but does work on your PC, then you're dealing with a firewall or network problem.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of babajan baig Sent: Wednesday, April 01, 2015 6:44 AM To: [email protected] Subject: MyIT Connection Problem Hello Team, I have installed MyIT 2.1 app on my android mobile. I have opened the app but when I enter the host name and (or) port its not connecting. I am entering the correct host name and port name but its throwing the same error all time Kindly suggest how to fix this issue. Thanks in Advance!!! Regards, Babajan. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
