Carl, Thank you greatly. There is a field on AP:Detail-Signature for reassignment. Adding the maanger's ID to that field causes the emails to be resent. I can't tell you how much grief you have saved me.
Again, thank you. Brian Goralczyk Brian Goralczyk Phone 574-643-1144 Email [email protected] On Thu, Apr 2, 2015 at 2:37 PM, Carl Wilson <[email protected]> wrote: > ** > > Hi, > You could reassign the Approval to the same person and see if this will > re-trigger the Notification, alternately you could reassign to a dummy user > (with no email address) then back to the original Approver to trigger. > > Cheers > Carl > On 2 Apr 2015 19:33, "Brian Goralczyk" <[email protected]> wrote: > >> ** >> We had approval (only) notifications that were not being sent because of >> an overlay causing an issue. We have that issue fixed, but we have to >> figure out how to send the notifications that should have been sent and >> weren't. Does anybody have any knowledge to point me in the right >> direction? They didn't make it to NTE:Notification so I can't resend them >> from there. It seems they blew up before they made it to that form. Any >> advice would be appreciated. >> >> ITSM 8.1 >> >> >> TIA, >> >> Brian Goralczyk >> Phone 574-643-1144 >> Email [email protected] >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
