The form contains time segments spent on resolving an incident request. Some time records are triggered automatically but manual entry is done when a user clicks the Assignment Log(?) button on the Assignment area. Reports could be run on this form to see how much time was spent on incidents.
Sent from my iPhone > On Apr 9, 2015, at 6:41 AM, Madhu V <[email protected]> > wrote: > > Hi List, > > What is the importance of HPD:Help Desk Assignment Log form ? > > What are the things to be considered if we are going to archive the records > of this form? > > Regards > Madhu > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
