See KA345316 from the Remedy Knowledge Base. This is on the older side but still relevant:
Solution Ensure the ITSM Applications are deployable applications and in a State of "Production". This can be verified via the Developer Studio with below steps: - Open Dev Studio > Navigator > Applications > Right Click on Remedy Change Management > Edit Application > Expand the General tab. - The State field will show as Test, Maintenance or Production. For non-admin users to see the application in Quick Links, Production will need to be selected. - The similar procedure is also applies to other ITSM modules such as Incident Management, Problem Management and Asset Management -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vikram_Betholi Sent: Tuesday, April 14, 2015 6:48 AM To: [email protected] Subject: Re: Application list not appearing on the Home page Thanks for your response Sanjay. Issue is there for everyone who logins to the system. I tried flushing and synching midtier cache, deleted browser memory ..etc. Even then still I have the issue unresolved. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
