Joe is right. 8.1.02 Patch1 is just bundle of hotfixes . One cannot perform upgrade from 7604 using that.
@Karthick : 1] Please download 8.1.02 release installer whose size will be around 1.5 GB >> Execute 8.1.02 config checker utility for config checks . 2] Upgrade AR using installer present in ARSUITEKit.zip. 3] Then you can apply AR 8.1.02 patch. If you want to upgrade ITSM to 8.1.02 then after AR upgrade : 1]] Execute BPCU to check if any invalid customizations in BASE forms or workflows. 2] Create overlays if any illegal customizations present. 3] Execute 8.1.02 config checker utility for ITSM pre-checks and config checks. Thanks, Vivek From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Wednesday, April 15, 2015 7:46 AM To: [email protected] Subject: Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Not to pick up on the obvious, but is that patch cumulative? You are trying to apply it to a 7.6.04 system so if that patch is not cumulative, you might want to first upgrade it to a 8.1.x base version and then apply patches. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthick S Sent: Tuesday, April 14, 2015 9:36 PM To: [email protected]<mailto:[email protected]> Subject: Destination Problem: Upgrading from 7.6.04 to 8.1.02 ** Hi All, When i tried to upgrade the test server from 7.6.04 to 8.1.02 it gives the below error message. Please advise. [Inline image 1] _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
