Thanks, I could run Dumpp_Users.pl using the test server (remedy-test.integ.amazon.com).
Now, I'm facing another problem. How do I know the form name which has to be passed while calling openForm (<form_name>). I need to run queries on this form, which apparently does not have a name? The form is here - http://remedy.amazon.com/tt/client-hpd.mpl Thanks, in anticipation. - Deepak -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Murphy Sent: Wednesday, March 14, 2007 7:09 PM To: ARSperl User Discussion Subject: Re: [Arsperl-users] Perl APIs to access Remedy On Wed, 2007-03-14 at 18:52 +0530, Parasam, Deepak wrote: > > Hi all, > I just downloaded the ARSperl-1.90. When I run 'perl > Makefile.pl', it is asking me for the server name, username, and > password. Can someone let me know how to get a username/password, and > how to know the list of valid servers? The server, username and password is used for "make test" to load some objects into the server and run tests against. It's an optional step that hasn't always worked in the past. You should run it against a test AR server only and not a production server. So the answer to your question is to setup a demo server and specify that as the server. The default username/password for connecting to the Demo server is in the AR system install documentation. > > Further, my intention was to use ARSperl to access Remedy > (http://remedy.amazon.com) and query it based on Category/type/item, > severity of tickets etc.,. Can you point me to some resources where i > can find some examples for this? Look in the example/ directory. Also refer to the doc. You'll probably do something like $c = new ARS(server, user, pass) $f = $c->openForm('Your Form Name'); @e = $f->query(qq{'Category' = "Apples" AND 'Status' = "Open"}); foreach (@e) { ($type, $item) = $f->get(-entry => $_, -fields => ['Type', 'Item']); } There are other ways do to it, but that's probably the shortest example. > I checked the /examples which came along with the distribution, > in vain. Also, i checked the documentation on > http://arsperl.org/manual/toc.html, but could not find what I needed. The doc doesn't have a 'howto', but the AR C API guide, available from Remedy, may have a short tutorial. The perl API mimics, in many respects, the C API. jeff > > Any Help ?! > > Thanks, > Deepak > > > > ---------------------------------------------------------------------- > --- Take Surveys. Earn Cash. Influence the Future of IT Join > SourceForge.net's Techsay panel and you'll get the chance to share > your opinions on IT & business topics through brief surveys-and earn > cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEV > DEV _______________________________________________ Arsperl-users > mailing list Arsperl-users@arsperl.org > https://lists.sourceforge.net/lists/listinfo/arsperl-users ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
