Brian, Yes this can be done. But it is not some "magic check box" to do it.
The base ARS API (C/Java) has no utility(function) to preform "Active Links triggered by "X" now". However, your ARSPerl code could get the active links defintions, parse them, and "do the stuff that they do" if you want that. On the other hand... If you are really just after specialized workflow for your custom web site, then you can implement method to do interactive web pages that on the back end make calls to the ARS server with ars_GetEntry and/or ars_GetListEntry and/or ars_GetListEntryWithFields API calls to get the data of interest. I doubt that is the answer you were looking for, but I think that is the state of the union at this time. HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Jan 10, 2008 12:23 PM, Dourty, Brian R. <[EMAIL PROTECTED]> wrote: > I'm new to ARSperl and the remedy API but have been tasked with making > some webforms create remedy tickets. I've got it working to some extent > but I have a problem I can't figure out. In the particular form we are > using you can enter one of several fields and hit enter and the form > will do search to autofill the rest of the contact info. For instance, > you fill in the "Last Name" and "Firstname" field and hit enter and the > phone number and other info are auto filled. Is there a way to do this > through perl? > > Thanks, > > Brian Dourty > System Administrator - Team Lead > Division of IT > University of Missouri - Columbia > 573-882-1035 > 573-268-6871 ------------------------------------------------------------------------- Check out the new SourceForge.net Marketplace. It's the best place to buy or sell services for just about anything Open Source. http://ad.doubleclick.net/clk;164216239;13503038;w?http://sf.net/marketplace _______________________________________________ Arsperl-users mailing list Arsperl-users@arsperl.org https://lists.sourceforge.net/lists/listinfo/arsperl-users
