Re: [Arsperl-users] ars_SetEntry usage when updating remedy incident

[jeff murphy]

On Apr 26, 2008, at 8:13 AM, Ravi wrote:

ars_SetEntry($ctrl, $schema, $record, 0, 536871244, 3) || die
"ars_SetEntry(User): $ars_errstr";


me an error as shown below
$updRemString = "536871244, 3"
ars_SetEntry($ctrl, $schema, $record, 0, $updRemString) || die
"ars_SetEntry(User): $ars_errstr";

But if I set a variable $updRemString and run the ars_SetEntry, it gives

The first (working) line is:

ars_SetEntry($ctrl, $schema, $record, 0, 536871244, 3)

The second (nonworking) lis:

ars_SetEntry($ctrl, $schema, $record, 0, $updRemString)

which is equivalent to:

ars_SetEntry($ctrl, $schema, $record, 0, "536871244, 3");



ars_SetEntry($ctrl, $schema, $record, 0, split(",", $updRemString) );

In other words, you are only passing five, instead of six, parameters. The final parameter is a single string parameter, instead of being two numeric parameters. You could try this:

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