On Mar 14, 2012, at 1:00 PM, Smith, Matthew (Produban) wrote:

> Well done Glyn,
>  
> Any chance I can get hold of the compiled modules?

In addition, a patch (or description of which lines you changed, etc, to make 
it work on Windows) would be awesome!

jeff


> What you describe would be beyond me!
> Thanks
> Matt…
> Matthew Smith | Technical Support Analyst, Automation,Monitoring | Produban 
> UK Commercial
> 
> From: Glyn Davies [mailto:[email protected]] 
> Sent: 14 March 2012 16:02
> To: [email protected]
> Subject: [Arsperl-users] ARSPerl 1.93 fix for crash with Windows 7 and 2008
>  
> Just wanted to report a fix I found for an issue I was having with ARSperl 
> running on Windows 7 and 2008.
>  
> I compiled the module using Strawberry Perl with the 7.6.4 version of the 
> Remedy API, and found that test scripts would run as expected on Windows XP 
> or 2003, but that perl would crash on Windows 7 or 2008 reporting an issue 
> with ntdll.dll. I tried different versions of the Remedy API, but hit the 
> same problem.
>  
> The crash would occur when trying to use the ars_setEntry function, but would 
> only occur when using string fields, not numerical fields.
>  
> Looking through the source, I tracked down the issue to the sv_to_ARValue, 
> and specifically the use of strdup. It seems that some functionality has 
> changed in Windows somewhere that means when strdup is allocating memory, 
> it's not creating it on general heap? That's all I can assume, as when the 
> code hit the call to FreeARFieldValueList, that's when the crash would 
> actually occur.
>  
> The workaround has been to update the supportrev.h and supportrev.c files to 
> ensure that the arsperl_strdup function is available when compiling on 
> Windows, not just when compiling on Windows with a non-GNU C compiler. As the 
> arsperl_strdup function then replaces strdup, this fixed the problem, and 
> scripts using ars_SetEntry (ars_CreateEntry and ars_MergeEntry would be 
> affected too by the looks of it) now work correctly on all version of Windows 
> that I've been able to test on.
>  
> Just wanted to pass this on in case it will help others who hit the same 
> problem!
>  
> Regards,
>  
> Glyn
> Emails aren't always secure, and they may be intercepted or changed
> after they've been sent. Produban doesn't accept liability if this
> happens. If you think someone may have interfered with this email,
> please get in touch with the sender another way. This message and any
> documents attached to it do not create or change any contract unless
> otherwise specifically stated. Any views or opinions contained in this
> message are solely those of the author, and do not necessarily represent
> those of Produban, unless otherwise specifically stated and the sender
> is authorised to do so. Produban doesn't accept responsibility for
> damage caused by any viruses contained in this email or its attachments.
> Emails may be monitored. If you've received this email by mistake,
> please let the sender know at once that it's gone to the wrong person
> and then destroy it without copying, using, or telling anyone about its
> contents. Produban Servicios Informaticos Generales, S.L. (UK Branch).
> Registered office: Shenley Wood House, Chalkdell Drive, Shenley Wood,
> Milton Keynes MK5 6LA. Branch registration number BR 008486.
> Ref:[PDB#014] 
> ------------------------------------------------------------------------------
> Virtualization & Cloud Management Using Capacity Planning
> Cloud computing makes use of virtualization - but cloud computing 
> also focuses on allowing computing to be delivered as a service.
> http://www.accelacomm.com/jaw/sfnl/114/51521223/
> 
> --
> Arsperl-users mailing list
> [email protected]
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

------------------------------------------------------------------------------
Virtualization & Cloud Management Using Capacity Planning
Cloud computing makes use of virtualization - but cloud computing 
also focuses on allowing computing to be delivered as a service.
http://www.accelacomm.com/jaw/sfnl/114/51521223/

--
Arsperl-users mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/arsperl-users

Reply via email to