This error comes from your AR filters and not ARSperl. Consult with your local AR support team regarding that logic.
jeff On Aug 8, 2013, at 8:29 AM, "Nysten, Pascal (Pascal)" <[email protected]> wrote: > Hello, > > Why do we have to populate Request Sub-Category when there are no > Sub-Categories available? > > When I try to set status to “Resolved”, I get this error: > “Request Sub-Category is required prior to closing or resolving a ticket. > (ARERR 202212)” > > But there is no available Request Sub-Category: example 1-4612691. > > Regards, > > Pascal > > ------------------------------------------------------------------------------ > Get 100% visibility into Java/.NET code with AppDynamics Lite! > It's a free troubleshooting tool designed for production. > Get down to code-level detail for bottlenecks, with <2% overhead. > Download for free and get started troubleshooting in minutes. > http://pubads.g.doubleclick.net/gampad/clk?id=48897031&iu=/4140/ostg.clktrk > > -- > Arsperl-users mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/arsperl-users
------------------------------------------------------------------------------ Get 100% visibility into Java/.NET code with AppDynamics Lite! It's a free troubleshooting tool designed for production. Get down to code-level detail for bottlenecks, with <2% overhead. Download for free and get started troubleshooting in minutes. http://pubads.g.doubleclick.net/gampad/clk?id=48897031&iu=/4140/ostg.clktrk
-- Arsperl-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/arsperl-users
