*WCS Batch Support Engineer Austin $58/hr * *Required Technical Skill Set* DB2/SQL query skills, ETL Tool / Abinitio, MQ, Unix, Perl / Shell scripting, endeca concepts, Data Flow Concepts between various interface systems and troubleshooting skills in data flow
*Desired Experience Range* 4-5 years in production support *Must-Have* 1. 4 to 5 years experience in production support handling batch jobs in a multiple interface environment 2. Good understanding of data flows concepts between various interface systems in a complex multi system environment 3. Good analytical / troubleshooting skills in issues related to data flow in the multi-system environment 4. Very good skills of writing/understanding SQL queries in DB2 database. 5. Production support experience and participating in crisis calls 6. Excellent technical written and verbal communication skills, be a team player and self-motivated 7. Should be capable of understanding and analyzing Abinitio / ETL tool graphs and fixing data issues by creating new graphs 8. Should be capable to write reports from database using perl / unix shell scripts *Good-to-Have* 1. Working experience in ecommerce applications support environment is a plus 2. Knowledge of MQ series is an added plus *Responsibility of / Expectations from the Role * 1 Work and co-ordinate with Matrix teams DBA / network /Linux etc as needed to troubleshoot any issues. Should drive the issue with these teams. 2 Respond to alerts from job failures and rerun / fix the jobs 3 Monitor and make sure batch jobs complete within SLA 4 Document and create new SOP documents for handling any batch support issues 5 Must be able to respond to business tickets related to data fixes 6 Must be able to find root cause of any data issues that requires investigation 7 Must be able to create new monitors on need basis for any batch jobs 8 Automate repeatable tasks and steps 9 Must be good at using Service manager or some other similar Ticket management system 10 Generate / automate reports based on business request using database query 11 Good analytical / Problem solving skills, must be able to correlate the sequence of activities 12 Analyze Abinitio graphs to troubleshoot data issues 13 Create adhoc graphs to fix data issues 14 Troubleshoot item data / order data flow issues between various interface systems : Step, IDM, WCS, OMS, CTC, POMS, etc -- Thanks, Jazz -- You received this message because you are subscribed to the Google Groups "Companies Looking for IT Out Staffing & Recruitment" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/arunsinh?hl=en.
